Notice. Any studio cancellation is 3 hours before any class; if this cancellation time period is exceeded, you will be charged the full cost of the class as a fee. For clients who have purchased the “class pass”, one class will be deducted from the pass due to late notice class cancellation.
You will receive a “FIRST TIME WARNING” on your first instance. If you are running late to your appointment, your class will be rescheduled and treated as your “FIRST TIME WARNING” of cancellation.
- Please note. When cancelling classes for the studio, you must provide a reason for cancellation to the greenwood physio reception team.
- For the cancellation of a studio class, you must state your reason for cancellation 3 hours prior. Or you will be charged the total value of the class if you exceed the total time period given.
If you bought a 5/10 Class Pass, the class would be deducted from your pass as if you had attended. If you were on an unlimited pass, one day would be deducted from your pass.
The Cancellation Policy applies to all classes offered at the Yoga & Pilates Studio, Greenwood Physio.
Our main focus is to serve our community in the best way possible and deliver a high-quality service, so we hope that you understand our reasoning behind introducing this policy.