F.A.Q.

Usual questions from
our patients


  • How do I book an appointment?
  • What do I need to bring?
  • Can I claim physiotherapy from my private health fund?
  • How much will my private health insurance cover?
  • What is Pilates and Pilates reformers?
How do I book an appointment?

The quickest way to make an appointment is either to call the clinic during 8:00 AM to 7:30 PM, Monday to Fridays and 8:00 AM to 1:00 PM on Saturday or through our website and follow the prompts.

You can also leave a message on our answering machine and we will get in touch with you as soon as possible.

We at Greenwood Physio value the importance of time, so please ensure you arrive promptly for your appointment, and a few minutes earlier for an initial visit to fill in necessary forms. Most appointments are up to 30 minutes in duration however Women’s Health, Lymphoedema and Rehabilitation appointments take approximately 45mins. We also offer extended appointments if/when required.

What do I need to bring?

All you require is a doctor’s referral if your treatment is covered by DVA, Medicare Enhanced Primary Care, Workers Compensation or Motor Vehicle insurance. You can also bring any scans that you may have had.

Medicare card is required, if you are claiming under the Medicare Scheme, or your private health card to use the HICAPS machine.

·         Physio – Wear loose comfortable clothing so that the area treated can be seen

·         Hydrotherapy – Please bring bathers or T-shirt and shorts, bottle of water and towel 

·         Rehabilitation – Please bring your gym gear, sport shoes, bottle of water and a towel

·         Pilates – Please wear gym attire, bottle of water and a towel

Can I claim physiotherapy from my private health fund?

Yes, you can claim physio on your ancillary cover if it is part of your policy, HICAPS system is in place for participating health funds, gap payments can be made by using cash, EFTPOS and most credit cards. Please note that full payment is required on the day.

How much will my private health insurance cover?

Unfortunately this is not something we can determine for you, however give us a call and we may be able to provide you with the item number so you can gain a quote from your health insurance provider.

What is Pilates and Pilates reformers?

Pilates is a physical fitness system that was developed to improve health by strengthening, stretching, and stabilising key muscles including pelvic floor muscles. The reformer offers all the usual benefits of Pilates, including overall strength, flexibility, coordination and balance. These things lead to better posture, graceful, efficient movement, and for many, relief from back pain.



Get in touch

Come and visit us or simply send us an email anytime you want. We are open to all suggestions from our patients.


Address

Suite 5/9 Coolibah Drive,
Greenwood WA 6024


Call us

08 9246 0882


Email us

contactus@
greenwoodphysio.com.au


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08 9246 0882


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